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SHIPPING POLICY

At RemRemedy, we’re committed to delivering your wellness products with care and in a timely manner. Please review our shipping policy below for details on how and when you’ll receive your order.

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Processing Time

  • Orders are processed within 2–4 business days (excluding weekends and holidays).

  • During high-volume times (sales, holidays), processing may take up to 5–7 business days.

  • You will receive a confirmation email once your order has shipped, including tracking details.

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Shipping Rates & Delivery

  • Shipping rates are calculated at checkout based on your location and order weight.

  • Standard delivery times (after processing):

    • U.S. Orders: 3–7 business days

    • Local Delivery or Pickup (if available): Within 1–3 days

  • We currently ship within the United States only.

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Local Pickup / Delivery

  • If you're located in Georgia, local pickup or delivery may be available for select orders.

  • We will contact you to schedule a time and location once your order is ready.

Shipping Carriers

We use trusted carriers such as:

  • USPS

  • UPS

  • FedEx (depending on availability and region)

 

Lost or Delayed Packages

  • Once an order is shipped, we are not responsible for delays caused by the carrier.

  • If your package is marked "delivered" but you haven't received it, please allow 24 hours and check with neighbors or your local post office.

  • For assistance, contact us at [YourEmail@RemRemedy.com] with your order number.

 

Incorrect Shipping Information

Please double-check your address at checkout. RemRemedy is not responsible for orders shipped to the wrong address due to customer error.

 

Damaged Items

If your order arrives damaged, email us within 48 hours of delivery with:

  • Your order number

  • Photos of the damaged item(s)
    We’ll do our best to resolve it quickly.

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